SEP 7
2005
I got an email from Kodak today: "We've missed you at the Kodak EasyShare Gallery. We're happy to store all your memories, but we do ask that you make at least one purchase every 12 months to keep the images stored in your account. [...] We may soon begin deleting stored images. Don't risk losing your photos! All it takes is one purchase to renew your storage for another year."

Thanks a lot, Kodak. Mistake #1: Changing Ofoto's name after buying them. Mistake #2: Changing the rules on users after they've gotten used to the system. I know Kodak has to make money, but this isn't the right way to do it. I predict a mass exodus over to Flickr.

tags: kodak grousing bad_companies
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